Advance Business Services: Built on technology, driven by data, led by people.
The traditional view of accountants – only keeping clients compliant – has never appealed to us.
By understanding your personal and business goals, we can help you achieve your ambitions. How we do that very much depends on how we set ourselves up to give you the best client service possible.
Through our Advance Business Services (ABS) team, we advise on cloud accounting technology, statutory and management accounts, VAT and general accounting services. We’ve developed a fresh, supportive approach that connects technology, data and people.
Jason Appel, who leads our ABS team, provides some background: “How we work is at the heart of how we build an understanding of our clients and provide them with the insights they need. Over the last two years we’ve brought our accounts and outsourcing departments together and then created dedicated teams called pods. Each pod, made up of bookkeepers and management accountants, looks after a number of clients. Each pod fully understands each client. This gives a seamless service and provides clients access to the right person at the right time.”
This approach is built on cutting-edge technology that is threaded through everything we do. Jason explains: “We choose the best software to streamline our processes. Using Xero as the core system for clients, we’ve built out a whole ecosystem of specialist apps that we’re able to integrate and, if required, train our clients how to use.”
Having the right technology in place gives us a solid bedrock and enables us to collect the information our clients need to help run their businesses. Jason continues: “Having the right tech, used in the right way to collect the right data, only gets us part way there. We’re a people-led business and so is our service. Our specialist advisers analyse that data to show our clients the story of their business and where they could take it.”
Asked how clients can get the most out of our ABS team, Jason replies: “Clients get the most from us when they’re in regular communication with us. It could be when they’re dreaming up their next big deal or thinking about succession planning. When we’re involved in their decision-making process, we’re able to spot opportunities and stop obstacles from tripping them up.”
Cutting-edge software and detailed reports enhance a growing business, but people lead it. Working with our ABS team, you’ll have a dedicated team, providing a seamless service, with rich insights.
We love hearing how our guidance has helped clients to reach the next stage in their growth. Look out for some of their stories in future editions of BKL Spotlight.
To find out more about how our ABS team can support you, let’s have a chat.