Our impact highlights: April 2023 – March 2024
People first
- 7 new family-friendly policies created
- 102 employees now own shares through our Employee Benefit Trust
- 4 new employees joined through LTSB social mobility partnership
- 48 long-term employees celebrated for 10+ years of service
Planet positive
- Switched to 100% renewable electricity
- Increased recycling by 127%
- Added 9 new electric cars through our employee scheme
- Offset 65 tonnes of carbon emissions through social regeneration projects
Community Impact
- £55,640 donated by The BKL Foundation
- 690 good deeds completed through the OnHand platform
- 33 new charity and not-for-profit clients welcomed
- 2 annual volunteering days introduced for every employee
Better Business
- Appointed an independent Chair to strengthen governance
- Developed Good Work Code for client relationships
- Created 5 new roles focused on People and Planet
- Quarterly Skills Workshops with 88% immediate application rate
Our key commitments
Environmental Stewardship
We’re dedicated to reducing our environmental impact through concrete actions:
- Regular carbon footprint monitoring and reduction
- Smart Travel policy to encourage lower-carbon choices
- Comprehensive waste reduction strategy
- Energy-efficient workplace initiatives
Social Responsibility
Our commitment to people extends beyond our team:
- Enhanced family-friendly policies
- Partnership with social mobility organisations
- Active community engagement
- Regular employee training and development
Good Governance
We’re building better business practices through:
- Independent oversight
- Transparent reporting
- Ethical client relationships
- Regular stakeholder engagement




