Accessibility
This website is operated by BKL.
We are committed to making our website as accessible and usable as possible for all visitors. We take reasonable steps to ensure that our content can be accessed across a range of devices, browsers and assistive technologies.
In developing and maintaining this website, we have had regard to the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C), which set out best practice for making web content more accessible.
Using this website
We aim to ensure that as many people as possible can use this website. This includes the ability to:
- zoom content up to 400% without text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- access most of the content using a screen reader
We have also sought to write website content in clear, straightforward language wherever possible.
Browsers and devices
The website is designed to work with modern desktop and mobile browsers. For the best experience, we recommend using the latest versions of Google Chrome, Microsoft Edge or Safari.
If you experience difficulties when using older browsers, upgrading to the most recent version may improve performance and accessibility. Browser upgrades are free.
Known accessibility limitations
We are aware that some parts of this website are not fully accessible, including:
- limited ability to adjust line height or text spacing
- older PDF documents that are not fully compatible with screen reader software
- some video content that does not currently include captions
We continue to review and improve accessibility where it is practical to do so.
Additional support
AbilityNet provides helpful guidance on making your device easier to use if you have a disability, including advice on screen readers, magnification tools and voice-controlled software.
Feedback and contact
We welcome feedback on the accessibility of this website and are committed to ongoing improvement.
If you experience any difficulty accessing content or would like to report an accessibility issue, please contact us at [email protected].