Charity Board Meeting

12 Apr 2026

Good decision-making for charity trustees

News & insights

As a charity trustee, how you make decisions is essential for protecting beneficiaries, safeguarding assets and managing regulatory risk.

In this insight we provide a breakdown of the practical guidance available to charity leadership teams.

The seven decision-making principles

Under the Charity Commission’s seven decision-making principles – which interlink and reinforce each other – trustees must:

1. Act within their powers

Only make decisions that are within your legal and governance powers, with your charity’s purpose in mind.

2. Act in good faith

Make decisions with genuine, honest intentions that support the best interests of your charity.

3. Be sufficiently informed

Demonstrably base your decisions on enough relevant information – about risks, cost, complexity, controversy and urgency. Be diligent in getting professional advice as needed, and in consulting with your charity’s stakeholders.

4. Take account of all relevant factors

Relevant factors in your decision could include significance, costs, risks, impact on beneficiaries, and available funds.

5. Identify and disregard irrelevant factors

Whether a factor is irrelevant may vary, depending on:

  • the decision you are making
  • the impact of the decision
  • your charity’s purposes

Irrelevant factors must be assessed on the basis of each decision, its impact and your charity’s purposes. They could include personal prejudices or feelings.

6. Manage conflicts of interest

Your decisions must not be influenced, or seemingly influenced, by any trustees’ personal interests, or by people connected to the trustees.
Learn more in our article about conflicts of interest in academy trusts, which can also be applied to other not-for-profit and charity trustees.

7. Ensure their decision is within the range of decisions that a reasonable trustee body could make

Following the first six principles will give you confidence in meeting this principle. Use reasonable care and skill, case by case, to conclude which option is in your charity’s best interests.

 

Practical recommendations

Prepare well

  • Read briefing papers in advance
  • Ensure conflicts of interest are declared and managed
  • Seek professional advice on complex issues (e.g. finance, property, safeguarding)

Run effective meetings

  • Encourage challenge and debate
  • Ensure decisions are minuted clearly
  • Allow time for reflection, not rushed approvals

Evaluate the impact

  • Review outcomes of major decisions
  • Learn lessons for future governance
  • Record rationale so decisions remain defensible if challenged later

Keep good records

  • Treat decision-making processes with the same importance as the outcome
  • Records should show the issue, information relied on, advice taken, options, risks assessed, and the final decision and rationale
  • This helps you to demonstrate regulatory compliance and protects trustees if concerns arise

Key points

  • Strong governance is rooted in process, not just judgement
  • Boards should strive for transparency, objectivity, and accountability
  • Taking time to document decisions properly reduces risk and builds trust
  • This guidance can be used as part of trustee inductions, annual governance reviews, or board training sessions

How BKL can help

Our charities and not-for-profit specialists are experienced advisers on the running of charities of all sizes.

They apply not only technical expertise in governance and regulatory issues, but personal experience of being charity trustees and volunteers, including BKL’s own charitable foundation.

If you wish to discuss this further please speak to your usual BKL contact or contact Ed using the form below.

Contact Ed

Frequently asked questions: Good decision-making for charity trustees

What are the responsibilities of a charity trustee in the UK?

Charity trustees are legally responsible for the governance and administration of their charity. This includes ensuring the charity operates in line with its governing document, complies with legal and regulatory requirements, manages resources responsibly, and acts in the best interests of its beneficiaries.

What is good decision-making in charity governance?

Good decision-making involves following a clear, informed and proportionate process that aligns with the charity’s purposes. Trustees should apply the Charity Commission’s principles, consider risks and impacts, and ensure decisions are properly documented and in the charity’s best interests.

Does this case affect other publicly funded organisations?

While the facts are specific, the principles are relevant to any organisation receiving conditional public funding, particularly where funding is tied to delivering defined services rather than supporting general activities.

What are the Charity Commission’s seven decision-making principles for charity trustees?

The Charity Commission for England and Wales sets out seven principles to guide trustee decision-making. Trustees must:

  • Act within their powers
  • Act in good faith
  • Be sufficiently informed
  • Take account of all relevant factors
  • Disregard irrelevant factors
  • Manage conflicts of interest
  • Make decisions that are within the range of decisions a reasonable trustee body could make

What does ‘sufficiently informed’ mean for charity trustees?

Trustees must base decisions on adequate and relevant information, proportionate to the level of risk, cost and complexity involved.

This may include reviewing reports, considering risks and impacts, consulting stakeholders, and obtaining professional advice where appropriate.

What is considered a ‘reasonable’ decision for trustees?

A decision is reasonable if it falls within the range of decisions that a reasonable trustee body could make in the circumstances.

Trustees must apply appropriate care and skill, follow proper processes, and act in the charity’s best interests even where more than one reasonable outcome exists.

What are examples of irrelevant factors trustees must ignore?

Irrelevant factors depend on the decision but may include personal preferences, biases, or interests unrelated to the charity’s purposes.

Trustees must ensure decisions are not influenced by personal gain, external pressure, or considerations that do not support beneficiaries.

How should charity trustees make decisions in practice?

Trustees should follow a structured process: prepare in advance, review relevant information, ensure conflicts of interest are declared and managed, encourage constructive challenge, and make decisions that are clearly recorded with supporting rationale.

How can trustees demonstrate good governance in decision-making?

Trustees can demonstrate good governance by following a consistent decision-making process, keeping clear and accurate records, seeking expert advice where needed, and reviewing the outcomes of significant decisions.

Can charity trustees be held personally liable for decisions?

Trustees can be held personally liable in some circumstances, particularly if they act outside their powers, breach their duties, or fail to exercise reasonable care and skill. Liability will depend on the specific facts and the legal structure of the charity.

Trustees must identify, declare and appropriately manage conflicts of interest. This usually involves withdrawing from discussions and decisions where a conflict exists, ensuring that decisions are made solely in the charity’s best interests.

Why is documenting trustee decisions so important?

Documenting decisions provides evidence that trustees followed a proper process, supports regulatory compliance, and helps protect trustees if decisions are later challenged or reviewed.

Trustees should keep clear records of meeting minutes, decisions taken, supporting information, advice received, risk considerations, and the rationale behind significant decisions.

Records should be sufficiently detailed to demonstrate how and why a decision was made, including the key factors considered and any advice relied upon, while remaining proportionate to the significance of the decision.

How can trustees improve decision-making over time?

Trustees can improve decision-making by reviewing the outcomes of significant decisions, learning from experience, refining governance processes, and undertaking training or seeking external advice where appropriate.

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